Support Services

ServersPlus have teamed up with Littlefish IT Support to offer you great deals on remote support and monitoring services. You can buy with confidence knowing you have the full support of a team of fully qualified experts dedicated to helping you through your IT problems, on call 24 hours a day, 7 days a week.

Good IT support is about taking the stress out of a business. Our proactive approach will find issues before they become a break fix issue, giving you time to plan and manage a situation.

Proactive support around the clock for UK businesses

Littlefish support is broken down into 2 services - Littlefish Support and Littlefish Support+

Littlefish Support offers flexibility for clients to use engineer hours as they required, on a pay as you go basis or block booking. Features: A dedicated team of engineers for your business Unlimited remote IT support, round the clock 99% of issues are solved remotely, meaning fewer interruptions 15 Minute first contact guarantee 4 Hour engineer onsite guarantee Monthly reports on your network, planning and monitoring Nationwide coverage As little as 29p per user per day / £1.45 per server per day

Littlefish Support+ is an all inclusive service with one monthly fee. This allows you to forget about IT support costs and concentrate on your business growth. Features: A dedicated team of engineers for your business Unlimited remote IT support, round the clock Unlimited onsite IT supoport, one flat fee, no extra charges 15 Minute first contact guarantee 4 Hour engineer onsite guarantee FREE 9am - 5:30pm engineer, unlimited support for your business Proactive and real-time network management and monitoring Nationwide coverage As little as 58p per user per day / £4.51 per server per day

Monitoring Services

Get proactive with your IT services using Littlefish Alert. Don’t just monitor RAM and Processor usage, Littlefish Alert will also monitor the things that really matter to your business – like Anti Virus, WSUS, Backups, Exchange Server, Event Logs and more.

Just the same as Littlefish Alert but dedicated purely for servers, Littlefish Alert Server provides minute by minute monitoring of your businesses most precious assets.

Littlefish Alert Server can be run as a managed service or simply manage it yourself, call our sales team now for a live demo.

Some of the key features of Littlefish Alert Server include:

• Backup checks
• Hacker checks
• Disk consumption rates
• Exchange store usage
• WSUS (Windows Server Updates Services)
• Disk health
• Antivirus
• Full asset tracking
• Peripheral monitoring via SNMP
• Event Logs and more