Servers Plus | Serversplus | Server | Servers

Support Services

ServersPlus have teamed up with the UK's leading IT support providers to offer you great deals on remote support and monitoring services. You can buy with confidence knowing you have the full support of a team of fully qualified experts dedicated to helping you through your IT problems.

Good IT support is about taking the stress out of a business. Our proactive approach will find issues before they become a break fix issue, giving you time to plan and manage a situation.

Servers Plus Support is broken down into 2 services - Gold Support and Platinum Support

Gold Support offers flexibility for clients to use engineer hours as they required, on a pay as you go basis or block booking. Features: A dedicated team of engineers for your business Unlimited remote IT support throughout the day 99% of issues are solved remotely, meaning fewer interruptions 15 Minute first contact guarantee 4 Hour engineer onsite guarantee Monthly reports on your network, planning and monitoring Nationwide coverage As little as 29p per user per day / £1.45 per server per day

Platinum Support is an all inclusive service with one monthly fee. This allows you to forget about IT support costs and concentrate on your business growth. Features: A dedicated team of engineers for your business Unlimited remote IT support throughout the day Unlimited onsite IT supoport, one flat fee, no extra charges 15 Minute first contact guarantee 4 Hour engineer onsite guarantee FREE 9am - 5:30pm engineer, unlimited support for your business Proactive and real-time network management and monitoring Nationwide coverage As little as 58p per user per day / £4.51 per server per day