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DELL 1Y Base Warranty with Collect & Return – 3Y Base Warranty with Collect & Return
Manufacturer Part Code: VDTXX_1313
Order Code: CPDEL-VDTXX1313
Category: Dell Server Warranty Packs
1Y CAR - 3Y CAR
Dell's Collect and Return Service provides a collect, repair and return service after completion of online and telephone-based troubleshooting if the computer cannot be fixed remotely.
- Online support, phone support available Monday to Friday during local business hours.
- Solves systems related issues during business hours
- Remote diagnosis, online and technical telephone support during business hours Monday to Friday
- Should the system develop a fault, Dell's Collect and Return service can provide a collect, repair and return service after completion of the support procedures including a problem diagnosis service via website or telephone for the duration of the service period.
- If you need more than business hours support. Consider ProSupport