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What is our price promise?
If you have a competing like-for-like quote that is cheaper than your quote from us, let us know. With your permission we will pass this on to our suppliers and in most cases secure better pricing and a better deal for you. It's as simple as that.
Are there any exceptions?
If your competing quote contains products that are sourced outside the UK (grey stock), box damaged, ex-display or refurbished units, we can't expect our suppliers to match the prices with genuine new UK channel stock.
Whilst grey stock may be cheaper and seem like a genuine alternative to UK stock, you need to be aware of the risks of buying grey and why we don't recommend it to anyone. Have a look at our grey market page.
I have a competing quote that is cheaper - What do I do?
Speak to your account manager who sent you your original quote. You'll be asked to email a copy of your competing quote so that we can pass this on to our suppliers as evidence of the cheaper pricing. In most cases the pricing we get back means we can get a better deal for you!